Login change effective today - Discussion Forums

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Please note this is an archived topic, so it is locked and unable to be replied to. You may, however, start a new topic and refer to this topic with a link: http://www.resohangout.com/archive/57794

schlange - Posted - 03/27/2023: 13:34:57

Just a quick heads up to let you know that today we changed how logins work across all Hangouts.

In the past, you logged in with your username and password. Starting today, you will log in with your account email address and password.

We made this change for a few reasons:

People often forget their Hangout username, but generally can remember their email address.

People often try to log in with their email address, not their username, because that's the norm nowadays.

We've seen an uptick in hackers trying to get into accounts by entering known usernames (from the forum, etc) and guessing passwords. Requiring entry a private email (we don't display your email address anywhere on the site) instead of a public username makes it much tougher to get into someone else's account.

People don't always realize their account is tied to an old/defunk email address. So this change has the side benefit of ensuring people know which email is in use!

Please post below if you run into any problems, etc.

MarkinSonoma - Posted - 03/30/2023: 18:33:28

Thanks Eric for staying on top of it!

Biggfoot44 - Posted - 04/16/2023: 16:47:52

Dang ! I know my username, but not sure what email back in the day

Added - Nevermind . I see it posted at top where I'm being remonstrated for not being signed up for newsletter ..

Edited by - Biggfoot44 on 04/16/2023 16:50:45