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3 ways our website builder can help you during Corona

Posted by ElizaPrenzel on Sunday, April 11, 2021

Life during Corona is definitely different from anything we have experienced in our professional life so far. The governments of the federal states have closed shops and imposed quarantines. But our website builder can help you get going again. Even if you start again offline, you can also use the concentrated power online.

Fortunately, as entrepreneurs, we have the ability to be creative and go our own way. Regardless of whether your company already has an online component or whether you have to sell your offers online from now on.

At  Offshorededicated , we have thousands of customers (and supporters, some of whom are entrepreneurs). We listened and participated in the discussions, and we figured out the three essential things you can do to keep your business going.

1. Communicate business changes to your customers
When things are unsettled, people look for information. One of the best and easiest things to do to help your customers is to give them important information and updates. Your website is ideal for this, where you can publish updates and store contact information.

But what else?

Update your business hours and contact information in other places like Google My Business, and let your visitors know that the information is updated. With our website builder you can register your company directly on Google and make it visible to everyone. If you've connected to your Business Facebook or Instagram page, this information is automatically updated through your GoDaddy account connection.
Speak your customer via e-mail at . Let them know what's going on. How badly is your company affected? How is it changing? Finish with a call to action or ask your customers how they are and what they need.
Post a post on your social media channels about what's going on behind the scenes. You can also post something inspirational or something that people need to know or do. Or, ask people to let you know what is going on in their life and tag you for it (which could be a great opportunity for referrals and recessions).
Tell your customers / visitors your story. Add a blog post and share it on your social media channels. One of the most common business phrases is "people buy from people they know, like and trust". Stories are the best way for people to get to know and like you and thus trust you and become loyal.
Done is better than perfect.
And in these times something is much better than nothing.
Tell your story. Let people get to know you (and your company) better.
Also interesting: This is how you make it easy for customers to get in touch with you
2. Build customer loyalty
The best way to create customer loyalty is to connect to a story. However, there are other things you can do to help.
First of all, customer reviews and testimonials go a long way towards building trust. While you are updating your website and contact information, take a moment to update your customer reviews.

Hard times bring out both the best and the worst in people. While some people are hoarding toilet paper and hand sanitizer, others wonder how they can support local, small businesses.

If you have a business that is moving from a local business to an online business, give your customers a way they can support you. For example, one possibility is to buy vouchers so that people will pay for your services now - when you need the money urgently - and the voucher will not be redeemed until later - where hopefully things have improved for you.

Also consider setting up PayPal as a payment method for your services if you are new to setting up online payments. You can also use PayPal to give people the opportunity to donate money, for example in the form of an online tip.

If your customers are also in need and need help, we also have options for you to offer coupons, promotions and other services such as free shipping on your website.

Also, interesting: 5 creative ways to strengthen customer loyalty

3. Analyze and improve your business strategies
While updating your business information is quick and building customer loyalty is an ongoing process, analyzing and improving your business strategy takes time and thought.

Perhaps you recently reviewed your company as part of your New Year's resolutions. If not, now is the time to start. There is no better time than now!

If your company is not represented online, you should now think about how to create your online presence quickly. There are many ways you can (better) weather the crisis with the help of a website.

Personal services such as fitness trainers can set up online appointments and offer virtual classes instead of face-to-face appointments.
People who provide products / services for local people, such as the food industry, can set up online orders with delivery or pick-up services.
When you have something that can be shipped, sell your products online. Sell ??your products and services through to digital goods such as videos or white papers. The online shop helps you to present, market, sell and send your offer.
Once you've figured out how to get parts of your business online, it's time to be found too. Connected directly to Google My Business so people around you and online can find you faster.

 



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